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If You Plan To Apologize, Do It Fully Or Don’t Do It At All

by in Forbes Coaches Council, Leadership Presence, Media, Respectful Leadership

It’s no longer as rare as it once was to hear our bosses apologize. It appears that, at least in the business world, we’re learning from decades of research that well-delivered apologies can be effective in expressing empathy, reducing upset and getting back to work. But, it’s still far too common for employees to be at […]

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