A number of years ago, I was engaged as a mediator to help repair the working relationship of two very senior, educated and accomplished professional service providers who simply couldn’t stand one another. One was convinced that their career advancement had been deliberately stalled by the other who, of course, denied any such action. Apparently, […]
Gregg returned to Good Morning Washington to discuss the apologies we heard from Donald Trump and Hillary Clinton during this past weekend’s second presidential debate. Trump’s apology concerned the controversial 2005 video that recently surfaced, while Clinton apologized yet again for the email scandal. Gregg reviewed the 7 steps that make up a Full Apology […]
This week, we’re excited to present a guest blog from Jordan Goldrich, COO of CUSTOMatrix, Inc. If you’re working for an abrasive boss or in a dysfunctional organization, most likely you’re being spoken to and managed in a way that any reasonable person would agree is disrespectful, demeaning, threatening, humiliating and intimidating. You’re likely to […]
In the recent article “Science Now Says: Employees Looking for a Job Want to Get Caught,” Inc. Magazine consulted Gregg Ward on what happens when an employee begins to search for a new job. According to Gregg, employees unconsciously let it be known that they’re looking for another job. “Brain science tells us that when […]
Sometimes disrespect happens. When you slip up and behave disrespectfully, it’s time to practice RespectfulDo #7, “Offer a Full Apology for Disrespect.” A “Full Apology” is genuine and sincere, and is composed of seven crucial steps. Admit it Describe how it hurt them Make no excuses Apologize sincerely, ask for forgiveness Promise: never again Offer […]
Do you have a problem employee? Every story has two sides, and you may be part of the issue. Online career resource The Muse outlines why sometimes it’s worth reserving judgment in their Forbes article “Do You Have A Bad Employee, Or Are You A Bad Boss?” Here are some common employee problems and a […]
Gregg went on air at News Radio 1140 WRVA to discuss the recent Wells Fargo fiasco and what happens when employees feel they have to do what they’re told or lose their jobs. In a high-pressure work environment where employees may face these kinds of choices, Gregg said that it’s the responsibility of management to […]
Gregg Ward recently appeared on Good Morning Washington to discuss what makes a good apology. Gregg talked about how to make a “Full Apology” with Autria Godfrey. He explained that it’s often hard for people to apologize because they feel guilty and uncomfortable. Gregg outlined the seven steps that anyone can use to genuinely and […]
In a world of digital communication, the value of one-on-one meetings cannot be overstated. They’re a great way to stay on the same page, collaborate on projects, and build a personal connection with your employees. In her Harvard Business Review article “How to Make Your One-on-Ones with Employees More Productive”, Rebecca Knight outlines how to […]
Gregg Ward, whose new book The Respectful Leader recently achieved best seller status on Amazon, was featured in Kathy Caprino’s article “How Not To Broadcast Your Job Search To Your Employer, and Leave ‘Dirty’” in Forbes Magazine. The article explores the best and worst ways to leave a job. Gregg discusses why people choose to […]