We’ve all worked with or for these folks because our workplaces are filled with them… The truth is these are common examples of leaders who lack soft skills – also known as “people skills”. And very often, they don’t know it. So, if you work with or for one of these people, and you want […]
Now that the election is over, some are insisting that the opinions of Trump voters must be respected and that labeling him and them bigots, misogynists, fascists, neo-Nazis, autocrats, and racists is disrespectful and needs to stop. First, let’s be clear, when you respect someone or something, it comes from a genuine place inside of […]
Becca is a leader in a global pharmaceutical company. She’s smart, driven, and has a proven record of delivering results. Her boss, another female leader, had identified her as her successor, but Becca was denied the role when the time came. Her outspoken nature was labeled as “lacking in executive presence.” Leaders said she “dominates […]
Forbes Coaches Council, October 14th. When you’ve made a significant mistake, or series of mistakes, at work, it can feel as if all your previous efforts may go unrecognized and unrewarded—especially if you’ve been aiming for a promotion. Bouncing back from a workplace setback requires resilience, which starts with learning from your misstep. As a […]
Ask any leader, “How are you?” and nine times out of ten they’ll say, “busy as heck.” They’re running from meeting to meeting, call to call, and email to text, with little time for chit chat or what are quaintly known as “the niceties.” Sometimes they’ll even skip the universal “How are you?” question before […]
A few months ago I received a call from the head of HR of a global company who told me about how politics had invaded her workplace and caused a major uproar. It seems that a couple of members of the C-Suite got into a very public political argument in front of a town hall […]
This past Monday, Amazon’s CEO Andy Jassy sent a rather long-winded letter to employees announcing, among other changes, a mandatory “Full-Time Return to Office (RTO)” policy, which will take effect in January, 2025. Basically, he wants to return Amazon back to the days before the pandemic when everyone came into the office five days a […]
The research is clear: we’re facing an increasing trust gap between leadership and employees in our workplaces. According to PwC‘s recent annual trust survey, there is an 18-point gap between executives who believe their employees trust them (86%) and the employees who actually do (67%). Additionally, there’s a 26-point gap between leaders who say they […]
Every August when I was a kid, as I headed out each morning to start yet another year of school, my parents commanded me to “be respectful.” My teachers were to be respected, my coaches, the principal, the nurse, the school staff, and yes, even the crossing guard – all were to be treated with […]
Whether it’s friction between individuals or groups, stereotyping and negative assumptions, miscommunication and a silo mentality, clashes between different personalities and behavioral styles, or a dismissive attitude and resistance to feedback, these challenges are all too common in today’s organizational environments. Let’s explore the current state of workplace conflict and how to manage it. Insights […]