Gregg Ward Published in Networking Times
by Gregg Ward
in Media, Press, Respectful Leadership
Why are apologies so difficult to get right? Gregg’s recent article in the Networking Times, “‘Sorry I’m Not Sorry’ Why Your Apology Failed,” explains why failed apologies are often caused by an unwillingness to truly own up to our mistakes. Read the article to learn how to make a full apology by offering genuine regret, […]