It’s no longer as rare as it once was to hear our bosses apologize. It appears that, at least in the business world, we’re learning from decades of research that well-delivered apologies can be effective in expressing empathy, reducing upset and getting back to work. But, it’s still far too common for employees to be at […]
Last week, the NYPD police commissioner, James P. O’Neill, fired Officer Daniel Pantaleo, who many believe recklessly caused the death of Eric Garner while arresting him for the relatively minor offense of selling loose cigarettes in a park in 2014. As someone who served as a specialist trainer to the NYPD during the 1980’s, this […]
Imagine you’re in an important business meeting with your boss and colleagues, and you’re in the middle of making a crucial point. Suddenly your boss interrupts you, dismisses your idea, and takes over the conversation. Odds are you’d be annoyed to say the least; your heart rate may increase; your face might flush, and you […]
Photo by Roland Samuel on Unsplash Ted was a major player in the C-suite of a Fortune 500 company when I got the call from HR to “fix” him. Apparently, he’d rubbed one too many people the wrong way. He was “more than abrasive,” they told me; he was downright rude, controlling, disrespectful and exhaustively […]
Photo by Austin Distel on Unsplash Gregg Ward joins 13 Forbes Coaches Council members chosen to contribute to their Expert Panel, where top business and career coaches from Forbes Coaches Council offer firsthand insights on leadership. Today’s work arrangements are increasingly flexible. Technology allows individuals to do the same caliber of work whether they’re in […]
Gregg Ward joins top business and career coaches from Forbes Coaches Council Expert Panel offering firsthand insights on leadership development & careers. These days, it seems new technologies are developed and released almost daily. Leaders of young businesses may think they need to implement the latest tech immediately to keep up or, if they’re in […]
Gregg Ward contributes to the Forbes Coaches Council Expert Panel where top business and career coaches from Forbes Coaches Council offer firsthand insights on leadership development & careers. No matter where we look, it seems there’s always information of some sort coming at us. Whether we’re browsing the Web, scrolling through social media, listening to […]
Gregg Ward speaks up on the Forbes Coaches Council Expert Panel, where top business and career coaches from Forbes Coaches Council offer firsthand insights on leadership development & careers. Public speaking isn’t easy for everyone. Some get the jitters just introducing themselves to an audience, and even experienced speakers may still get butterflies before stepping […]
Gregg Ward joins other Forbes Coaches Council Members as they contribute to the Expert Panel where top business and career coaches from Forbes Coaches Council offer firsthand insights on leadership. As a business owner, you understand the value of each of your clients. However, not every arrangement turns out to be mutually beneficial, and at some […]
One of my first real jobs after college was working as a temp in a college in New York City. I’d been assigned to a crazy busy office in the adult training department. The boss had me keying printed training manuals into our new Apple IIe computer, which required me to save my work onto […]