There’s an old saying in business and it goes like this…”You don’t have to like someone to work with them.” I agree, there are many people that we work with who we don’t necessarily like, and we sure wouldn’t want to hang out with them on a personal basis. But, when we do work with these […]
Recently, I was invited by the Southern California Chapter of the Healthcare Businesswomen’s Association to speak on Respectful Leadership at their Fall 2014 meeting hosted by the giant pharmaceutical company Genentech. The room was filled with executives, staff, physicians and even clinical researchers, who seemed very attentive and interested in the concepts within and practices […]
OK, show of hands…how many of you have been in meetings where the boss (or multiple bosses) have been checking their smart phones while you or your colleagues were in the middle of presenting? You can all put your hands down now (uh, ma’am, you can put both hands down now). Yes, this has happened […]
The manager and subordinate I’d been working with as a mediator were both angry with each other. The subordinate felt disrespected by the manager and vice versa. But, while the manager shrugged it off as the employee being too sensitive (and disrespectful), the employee was stuck in a cycle of feeling disrespected and powerless, growing […]
I’m disturbed by some publicly disrespectful behavior we observed in a department store recently. While checking out, we noticed a little girl – perhaps 2 years old – running around behind the checkout lines while her mother, her aunt and grandmother, paid the cashier. The child ran right behind a store Associate – a girl […]
My good friend, who manages gift shops, was livid: “The next customer who comes in and tries to buy something while they’re talking on their cell phone, isn’t going to get served.” She says people do this to her all of the time and it drives her off the deep end, adding “It’s incredibly disrespectful […]
It was 2006 and I was sitting in the back of a large conference room at a military installation on the West Coast when I was 99% certain that I would have smack my head against the wall just to keep awake. It seems our Program Manager, an active duty Navy Captain, had decided to […]
Those who follow politics know that nothing generates news and commentary like a sex scandal. And when a big state Governor gets caught up in a sex scandal, well it can become a media feeding frenzy. And so it proved in early March of 2008, when the New York Times reported that Governor Eliot Spitzer […]
What’s the difference between disrespect and bullying? According to a recent post by the author and workplace bullying expert Valerie Cade, the difference appears to be about self-awareness and intention. Most of us who aren’t bullies have been unintentionally disrespectful toward a co-worker at one time or another (I know I have and I’m not […]
Last year I was coaching a mid-level manager named “Ted” who admitted he was having trouble “making small talk” with his team. Some of them even said he was “unapproachable” in an anonymous employee survey. So, when I asked him about it Ted came clean, “I come in Monday mornings and head directly for my […]