Why Both Candidates Fail at Apologizing
by Gregg Ward
in Media, Press, Respectful Leadership
Between Wells Fargo, Samsung, and our presidential candidates’ scandals, a lot of people have been apologizing lately – but are they doing it well? Just saying you’re sorry doesn’t mean your apology will be effective. It must be a Full Apology, with seven specific steps. In an article for Entrepreneur, Gregg breaks down each of […]