Last year, I was leading a program on respect and trust with a dozen mid-level managers at a new client’s headquarters, when I found myself in a strange situation: everyone stopped talking. I was covering the four conditions that must be met for a relationship to have a high level of trust — competence, openness […]
In my 25 years of experience working with top industry and government organizations, I know one thing is true: a company with happy employees and a healthy company culture didn’t get there by accident. Its leaders have carefully nurtured and curated their work environments to develop a sustainable foundation of responsive, respectful leadership that significantly […]