Shortly after the death of George Floyd in May of 2020, corporate statements and earnings call mentions of support for Diversity, Equity, and Inclusion (DEI) jumped through the roof. At that time and for at least two years afterward, it seemed that everyone was talking about the importance of DEI, ESG (Environmental, Social and Governance) […]
Last year I got an all-too-familiar call from Trevor, the head of HR at a mid-sized accounting firm in Virginia. He’d been recruited into the role six months earlier and, shortly after starting work, found what he called, “a culture of disrespect.” “The senior managers have been playing favorites for years,” Trevor told me, “And […]
An overwhelming number of human resource professionals find that giving critical feedback is one of the most challenging conversations they routinely have. Maya Hu-Chan, one of CRL’s esteemed advisors, has also found this to be the case. However, she takes that conversation a step further and examines not only giving, but also receiving critical feedback. If you […]
Since February I’ve been on a national tour for my new book Restoring Respect, speaking at conferences attended by human resources and diversity, equity, and inclusion professionals. In the past seven months I’ve been, or I’m going to Virginia, Connecticut, New Jersey, Florida (twice!), Texas, Colorado, Utah, Ohio, Georgia, and half a dozen sites California. Phew! […]
Should managers strive to provide meaningful work to their employees? By Gerald L. Finch, PhD Can organizations create meaningful work for their employees? The answer seems to be…not in most cases. Our research tells us that not only is it exceedingly difficult to achieve this for most employees but focusing on meaningful work is not […]
Last week, the NYPD police commissioner, James P. O’Neill, fired Officer Daniel Pantaleo, who many believe recklessly caused the death of Eric Garner while arresting him for the relatively minor offense of selling loose cigarettes in a park in 2014. As someone who served as a specialist trainer to the NYPD during the 1980’s, this […]
Imagine you’re in an important business meeting with your boss and colleagues, and you’re in the middle of making a crucial point. Suddenly your boss interrupts you, dismisses your idea, and takes over the conversation. Odds are you’d be annoyed to say the least; your heart rate may increase; your face might flush, and you […]
Gregg Ward speaks up on the Forbes Coaches Council Expert Panel, where top business and career coaches from Forbes Coaches Council offer firsthand insights on leadership development & careers. Public speaking isn’t easy for everyone. Some get the jitters just introducing themselves to an audience, and even experienced speakers may still get butterflies before stepping […]