Blog

June 16, 2014

When Does Public Disrespect Deserve A Response?

by Gregg Ward in Managing Conflict

I’m disturbed by some publicly disrespectful behavior we observed in a department store recently. While checking out, we noticed a little girl – perhaps 2 years old – running around behind the checkout lines while her mother, her aunt and grandmother, paid the cashier. The child ran right behind a store Associate – a girl […]

Smiling woman on phone holding multiple boxes and bags

April 16, 2014

Don’t Disrespect Me, You Multitasker

by Gregg Ward in Leadership Presence

My good friend, who manages gift shops, was livid: “The next customer who comes in and tries to buy something while they’re talking on their cell phone, isn’t going to get served.” She says people do this to her all of the time and it drives her off the deep end, adding “It’s incredibly disrespectful […]

typewritter close up with "once upon a time..." typed on page

February 3, 2014

Just Because I Can (tell too many stories)

by Gregg Ward in Leadership Presence

It was 2006 and I was sitting in the back of a large conference room at a military installation on the West Coast when I was 99% certain that I would have smack my head against the wall just to keep awake. It seems our Program Manager, an active duty Navy Captain, had decided to […]

December 22, 2013

Gregg Ward | Appearance on Fox News

by Gregg Ward in Media, Press

Those who follow politics know that nothing generates news and commentary like a sex scandal. And when a big state Governor gets caught up in a sex scandal, well it can become a media feeding frenzy. And so it proved in early March of 2008, when the New York Times reported that Governor Eliot Spitzer […]

Angry business woman throwing papers in coworkers face

December 6, 2013

Disrespect or Bullying?

by Gregg Ward in Managing Conflict

What’s the difference between disrespect and bullying? According to a recent post by the author and workplace bullying expert Valerie Cade, the difference appears to be about self-awareness and intention. Most of us who aren’t bullies have been unintentionally disrespectful toward a co-worker at one time or another (I know I have and I’m not […]

October 20, 2013

The Introverted Manager’s Dilemma

by Gregg Ward in Engagement, Leadership Presence

Last year I was coaching a mid-level manager named “Ted” who admitted he was having trouble “making small talk” with his team. Some of them even said he was “unapproachable” in an anonymous employee survey. So, when I asked him about it Ted came clean, “I come in Monday mornings and head directly for my […]

August 17, 2013

Practicing “Regular Respect” Is Easy Until It Isn’t

by Gregg Ward in Respectful Leadership

If you’re like most people, you’ll hold a door open for a stranger when entering or leaving a public space like an office building, coffee shop or retailer. And, if you’re like most people, you’ll say “excuse me” when you bump into someone in public. And, you’ll say “bless you” when someone sneezes. These are […]

June 7, 2013

Keeping Politics at Bay in the Workplace

by Gregg Ward in Collaborative Innovation, Managing Conflict

It’s fairly obvious the American political scene is red-hot right now. Many of the candidates are making statements about social issues that are designed as “red-meat” for their base voters, but which may be off-putting or even upsetting to those who don’t agree. But from a teamwork and collaboration point of view, keeping politics out […]

April 27, 2013

Disrespecting My Roots

by Gregg Ward in Leadership Presence, Managing Conflict

About ten years ago, while I was on the road leading corporate diversity and inclusion training with my team of professional actors, I made a disrespectful comment in public about actors being all about emotions and not have much business sense. One member of my team, Andy Fox – one of the finest actors I’ve […]

Gentleman demonstrating a concept on white board

February 10, 2013

Respect and Trust Go Hand In Hand

by Gregg Ward in Leadership Presence

When I think back to all of the people who made a positive difference in my life, the one thing they all had in common was trust: trust in me. One of my very first jobs after I graduated from college was as a temp for a boutique market research firm in Boston called Wallace & […]

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When Does Public Disrespect Deserve A Response?

Don’t Disrespect Me, You Multitasker

Just Because I Can (tell too many stories)

Gregg Ward | Appearance on Fox News

Disrespect or Bullying?

The Introverted Manager’s Dilemma

Practicing “Regular Respect” Is Easy Until It Isn’t

Keeping Politics at Bay in the Workplace

Disrespecting My Roots

Respect and Trust Go Hand In Hand

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