A few months ago I received a call from the head of HR of a global company who told me about how politics had invaded her workplace and caused a major uproar. It seems that a couple of members of the C-Suite got into a very public political argument in front of a town hall […]
The research is clear: we’re facing an increasing trust gap between leadership and employees in our workplaces. According to PwC‘s recent annual trust survey, there is an 18-point gap between executives who believe their employees trust them (86%) and the employees who actually do (67%). Additionally, there’s a 26-point gap between leaders who say they […]
Whether it’s friction between individuals or groups, stereotyping and negative assumptions, miscommunication and a silo mentality, clashes between different personalities and behavioral styles, or a dismissive attitude and resistance to feedback, these challenges are all too common in today’s organizational environments. Let’s explore the current state of workplace conflict and how to manage it. Insights […]
Last week, I offered my thoughts on the opinions of Harrison Butker, a professional football player with the Kansas City Chiefs, who kicked off a major controversy recently with his address at Benedictine College’s graduation ceremony. Many reasonable, decent, and thoughtful people with all sorts of political and religious leanings considered his address to be […]
Unless you deliberately don’t watch TV, don’t look at the news online, and eschew all social media of any kind, then you’ll find it’s hard to avoid the controversy that the professional football player Harrison Butker kicked off last week with his commencement address at Benedictine College. In a nutshell, he cited his religious beliefs […]
When I was growing up in the suburbs of New York City, even though the world’s financial center has a reputation for rudeness, my parents frequently reminded me that I should be polite and respectful to everyone, no matter who they were. “It doesn’t cost you anything to be polite,” my mom used to say. […]
Recently, clients in the global financial services sector have asked for our guidance on a challenging workplace issue that I’ll call “the assumption of negative intent.” Shortly after the Israeli-Hamas conflict exploded in October, Jewish employees in these large companies based on the US’s East Coast began complaining to HR about other employees speaking in […]
Before delving into a more somber subject, I would like to extend my heartfelt wishes for a Happy New Year to everyone. Throughout the past few years, we repeatedly highlighted the unsettling surge in what we call “public disrespect,” incivility, and discord within American society, reaching levels not seen since the tumultuous era of the […]
This is the third article in my series about what you can do when someone says something inappropriate in a public space. We’ve all been there – a coworker, friend or family-member says something rude or disrespectful in front of others. There’s an uncomfortable pause and then the conversation moves on. Sadly, sometimes people become […]
This is the 2nd in my series of holiday time advice on keeping things cool during stressful public situations. I was at a holiday social function last week (as many of us will be this month) when a colleague pulled me aside to ask my advice about a recent incident. During a big family gathering, […]
The Seven RespectfulDo’s are behaviors that make up the foundation of Respectful Leadership. They ca...
Respect for Millennials
Born between the late 1970’s and the early 2000’s, Millennials (aka Gen Y, Gen Next, Echo Boomers) a...