Leadership Presence

The Bad Behavior, People Problems and Sticky Situations, A toolbook for managers and team leaders

December 22, 2014

Bad Behavior, People Problems & Sticky Situations | Revised Edition

by Gregg Ward in Books, Leadership Presence

Back in the 90’s, my clients kept saying things like “We get a lot out of your training programs. How come all your stuff isn’t in a book?” Good question. So, in 2002 I wrote Bad Behavior, People Problems & Sticky Situations: A Toolbook for Managers and Team Leaders. I designed it to be a quick […]

December 15, 2014

Gregg Ward Group | The Spark to Possibility

by Gregg Ward in Leadership Presence, Media

Most of us have been treated with respect at some point in our careers. But sadly, many of us have been disrespected at work – sometimes over and over – by customers, colleagues, bosses, and even by the very processes, procedures and cultures put in place by our employers. Today, more and more organizations […]

Smiling woman on phone holding multiple boxes and bags

April 16, 2014

Don’t Disrespect Me, You Multitasker

by Gregg Ward in Leadership Presence

My good friend, who manages gift shops, was livid: “The next customer who comes in and tries to buy something while they’re talking on their cell phone, isn’t going to get served.” She says people do this to her all of the time and it drives her off the deep end, adding “It’s incredibly disrespectful […]

typewritter close up with "once upon a time..." typed on page

February 3, 2014

Just Because I Can (tell too many stories)

by Gregg Ward in Leadership Presence

It was 2006 and I was sitting in the back of a large conference room at a military installation on the West Coast when I was 99% certain that I would have smack my head against the wall just to keep awake. It seems our Program Manager, an active duty Navy Captain, had decided to […]

October 20, 2013

The Introverted Manager’s Dilemma

by Gregg Ward in Engagement, Leadership Presence

Last year I was coaching a mid-level manager named “Ted” who admitted he was having trouble “making small talk” with his team. Some of them even said he was “unapproachable” in an anonymous employee survey. So, when I asked him about it Ted came clean, “I come in Monday mornings and head directly for my […]

April 27, 2013

Disrespecting My Roots

by Gregg Ward in Leadership Presence, Managing Conflict

About ten years ago, while I was on the road leading corporate diversity and inclusion training with my team of professional actors, I made a disrespectful comment in public about actors being all about emotions and not have much business sense. One member of my team, Andy Fox – one of the finest actors I’ve […]

Gentleman demonstrating a concept on white board

February 10, 2013

Respect and Trust Go Hand In Hand

by Gregg Ward in Leadership Presence

When I think back to all of the people who made a positive difference in my life, the one thing they all had in common was trust: trust in me. One of my very first jobs after I graduated from college was as a temp for a boutique market research firm in Boston called Wallace & […]

Inquire

619.461.6777

Leadership Presence

Bad Behavior, People Problems & Sticky Situations | Revised Edition

Gregg Ward Group | The Spark to Possibility

Don’t Disrespect Me, You Multitasker

Just Because I Can (tell too many stories)

The Introverted Manager’s Dilemma

Disrespecting My Roots

Respect and Trust Go Hand In Hand

Search

Categories

Popular Posts

Stay Updated

ADDRESS

PHONE

EMAIL